Trusted by over 8,000 customers
Complex Fleet Coordination and Resouce Allocation
Whatever type of field service your business provides — electrical, roofing, landscaping, HVAC, plumbing, pest control, or other — your service technicians and skilled workers manage multiple tasks ranging from customer appointments to emergency responses. Without tracking capabilities and accurate visibility into your vehicles, equipment, and personnel, you may not be aware of their locations or availability. You may also be unable to assign tasks to technicians who have the right skills, parts, and equipment for the job. This can lead to operational inefficiencies and poor customer service — as well as greater vulnerability to theft and unauthorized use of resources.
Concerns About Driver Safety
Not being able to monitor your drivers’ behavior or understand what events are causing accidents can pose significant danger to your field technicians, and company reputation. While it’s important to arrive at appointments on time, risky driving behaviors like speeding, talking on the phone, and eating while driving jeopardize public safety — and poorly represent your brand. Ensuring your drivers’ safety is a constant concern — as is mitigating risk and liability resulting from accidents, whether your drivers are at fault or not.
Vehicle Maintenance and Performance
Keeping track of maintenance schedules and understanding wear and tear across your diverse fleet of vehicles is critical to keeping your operation moving, and your customers happy. The absence of real-world usage data and the inability to monitor vehicle inspections can result in unplanned repair costs and inefficient maintenance practices, leading to unexpected downtime.
Poor Integration Capabilities and Manual Data Collection
Outdated coordination methods and manual data collection from a mixed fleet of vehicle types and disparate systems can lead to blind, error-prone processes that negatively impact resource allocation and costs. The sheer volume of data from multiple, disparate systems is unmanageable, resulting in data latency, inaccuracy, and inconsistency — along with the inability to derive real-world, real-time insights that can help you improve operations.
Ineffective Fuel Management
Fuel is usually a fleet’s largest operating cost. Volatile fuel prices, fuel theft, and pressure to advance sustainability efforts create ongoing challenges in managing this expense. Moreover, without real-world, decision-grade insights into fuel consumption, potential fuel fraud, and carbon emissions, it’s impossible to optimize fuel management. This can have a direct impact on your organization’s bottom-line performance and ability to achieve corporate ESG goals.
Demanding Customer Expectations
Ensuring customer satisfaction requires that your technicians reach their destinations in a timely manner and that customers are kept informed of their arrival times. Otherwise, you experience an overwhelming volume of inbound calls from customers inquiring about their technician’s whereabouts. Moreover, customers can be unforgiving. If you’re unable to guarantee timely arrivals and provide great service experiences, you’re at risk of losing customers.
Transforming These Obstacles into Advantages with Powerfleet
Complete Visibility and
Optimal Utilization
Achieve real-time insight for peak asset utilization, smarter resource allocation, and significant cost savings. Uncover risks and hidden expenses with enhanced data intelligence. Ensure safety and control costs effectively.
Proactive Safety Measures
and Accident Reconstruction
Harness real-time driver behavior insights for effective coaching and safety scorecards. Use advanced video and data analysis for accident reconstruction, reducing litigation risks, and protecting your reputation.
Advanced Fuel Management
and Performance
Obtain insights into behaviors impacting fuel consumption to boost economy and profitability. Detect fuel theft and assess fleet efficiency. Analyze vehicle data for potential electric transition.
Improved Maintenance
and Performance
Utilize data-driven insights for proactive and preventive maintenance scheduling. Receive instant notifications on engine faults and diagnostics to prioritize repairs, reducing breakdowns and enhancing fleet performance.
Craved Customer
Experience
Meet customer expectations with real-time updates on technician locations, reducing inquiries and boosting satisfaction. GPS tracking ensures precise crew dispatch for appointments and emergencies.
Real-World
Data Insights
Unity, our device-agnostic platform, aggregates data from your various data sources into a single pane of glass – transforming that data into actionable insights for informed decision-making.
We’re not just about advanced technology and data insights; we’re about impactful results
Reduce Risk, Costs,
and Liability
Use Unity’s livestream data to monitor driver behavior and enhance driver coaching to reduce accidents and fuel costs; and use vehicle location insights to protect your assets.
Boost Asset Utilization
and Productivity
With Unity, you know where every asset is, its condition, and how best to use it for maximum ROI. Use this visibility to uncover inefficiencies, streamline operations, and increase productivity.
Extend Vehicle and
Asset Longevity
Reduce downtime and manage your maintenance operations based on real-time, real-world usage and history to ensure you don’t overspend and can extend the life of your resources.
Improve Customer
Satisfaction
Happy customers are the lifeblood of a successful business. We can help you more effectively plan, allocate, and utilize resources to meet and exceed customer expectations.
SCHEDULE A CONVERSATION
Enhance your operations today!
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