Support

Need help with your Powerfleet solution? Powerfleet support is dedicated to your success and available 24/7.

If you’re looking to return a product, please reach out to rma@Powerfleet.com and provide your order number and shipping address.

For any Technical Support contact support@powerfleet.com or Phone: +1.201.690.7011

For parts ordering contact  rfq-spareparts@powerfleet.com.

Ways to contact us:

Your primary means of reaching out for technical/product assistance should be by logging a ticket directly in the software after you’ve logged in. This will ensure the fastest outcome, as your ticket will be routed directly to the correct team for resolution.

Ways to contact us:

Your can contact the specific technical teams for your solution via the contact details below:

LOGISTICS

Customer Service:
+1.888.417.1736
logisticssupport@powerfleet.com

TECHNICAL

Customer Service:
+1.877.428.7623 x 1
cts-support@powerfleet.com

INDUSTRIAL

Customer Service:
+1.201.690.7011
industrialsupport@powerfleet.com

BILLING

Customer Service:
+1.877.428.7623 x 3
na.billing@powerfleet.com

VEHICLE

Customer Service:
+1.800.719.3071
vehiclessupport@powerfleet.com

CUSTOMER SUCCESS

Customer Service:
+1.877.428.7623 x 4
na.customersuccess@powerfleet.com

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